In my 20 years working in large multi-nationals, my focus was the implementation of technology to enable change across large Public and Private sector organisations.
Over the last 10 years, my time has been divided between large multi-nationals and startups. As a co-founder of a startup, I have worked with over 100 customer communities across the local business ecosystem ie. local government, local businesses, nfp, schools, community clubs and associations. This has provided great insight into how the local business ecosystem works and highlighted where the differences are between how large enterprise and small business approach the use of Technology.
The biggest difference is that most often in the local business ecosystem, technology is adopted to digitise an existing function or process eg "I need to sell products, let's get a website with an online store". In essence, it's the same process, just the user interface changes. Rarely is there any consideration given to the opportunity to use the implementation of technology as a catalyst for change. Whereas in the large enterprise domain, introducing change is the reason technology is adopted.
I've realised that in small business Technology doesn't have a seat at the Strategy table, so organisations are missing the Digital Transformation opportunity. That's the role of a Chief Information Officer (CIO). Most small organisations don't have a CIO.
So, I have developed a methodology and some frameworks from my experiences that can be appled to any organisation and I have created an offering that I call "CIO as a Service".